Last Updated: May 15, 2026
At Zuplivo, we respect your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services.
We collect information that helps us deliver, optimize, and maintain our AI automation solutions for your business. This includes:
Contact Data: Your name, business name, email address, phone number, and billing information when you request a consultation or purchase our services.
Operational Data: System credentials, API keys, and workflow data you securely provide so we can configure your custom AI chatbots and automated call receptionist agents.
Usage Data: Details about how your customers interact with the AI tools we build for you (such as chat logs or call metadata), processed solely to improve your system’s performance.
Zuplivo uses the collected data to:
Build, integrate, and maintain your custom AI business tools.
Process payments and manage your client account.
Provide ongoing technical support and maintenance.
Ensure the security, stability, and proper functioning of our automated systems.
We do not sell, rent, or trade your personal or business data to third parties. To make your automations work, we may share relevant data with trusted third-party providers under strict data handling guidelines, including:
Cloud Infrastructure: Secure hosting services used to run your AI models and databases.
API Partners: Communication platforms (like Twilio or WhatsApp) and CRMs required to execute your business workflows.
Legal Compliance: We may disclose information if required by law or to protect the safety and rights of Zuplivo and our clients.
We implement robust, industry-standard administrative and technical security measures to protect your sensitive data from unauthorized access, loss, or alteration. However, no data transmission over the internet or automated system can be guaranteed 100% secure. You are responsible for maintaining the security of your own system passwords and API tokens.
Zuplivo retains your information only for as long as necessary to fulfill the purposes outlined in this policy, service your active account, or comply with legal obligations. If you terminate your services with us, your operational data and system logs will be securely deleted or anonymized upon request.
Depending on your location, you and your users may have the right to access, correct, or request the deletion of the personal information we hold. If you wish to exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time to reflect changes in our technology or legal requirements. We will notify you of any major changes by updating the “Last Updated” date at the top of this page.
If you have any questions or concerns about how we handle your privacy and data, please contact us at support@zuplivo.com.
